After adding session recording to your subscription, follow the instructions below to allocate the storage to Therapists based on your clinic's needs
Enabling Recording
-
Navigate to Settings > Therapists:
- Log in to your Owl Practice account as an Owner or an Admin user
- On the left sidebar, locate and click on "Settings."
- In the Settings menu, find and click on "Therapists"
-
Select a Therapist and Click "Edit":
- From the list of therapists, select the one for whom you want to allocate video recording storage.
- Click on the "Edit" button in the green bar to open the modal for editing.
-
Toggle "Enable Session Recording" to Yes:
- In the editing modal, find the "Enable Session Recording" toggle.
- Set it to "Yes" to activate session recording for the selected therapist.
-
Choose Storage Size:
- Once session recording is enabled, a storage allocation option will appear.
- Select the appropriate storage size for the therapist, in increments of 5GB.
- Note: The system won't allow you to allocate more storage than is purchased and unassigned
-
Click "Update Therapist" to Save Changes:
- After selecting the storage size, click on "Update Therapist" to save your changes.
- The therapist now has allocated storage and will have the option to start and stop recordings when they are in an Owl Video Session
- You will now be able to see how much each Therapist is allocated and using from the Therapists table
- Manage Recordings in Workflow
- Therapists can view their recordings and ensure they stay within their allocated storage limit in the Workflow section
Decreasing/ Disabling Recording
Free Up Storage Space:
- Navigate to the Workflow section to manage files.
- Identify and remove files associated with the therapist in question that are no longer needed.
- Free up one or more increments of 5GB. If you need to retain these files, download and store them elsewhere.
Navigate to Settings > Therapists:
- On the left sidebar, locate and click on "Settings."
- In the Settings menu, find and click on "Therapists"
Select a Therapist and Click "Edit":
- Choose the therapist for whom you want to disable video recording storage.
- Click on the "Edit" button next to their name to open the editing modal.
Remove Storage Increments:
- Inside the editing modal, locate the storage allocation section.
- Remove one or more increments of 5GB from the therapist's profile.
- If you've cleared all storage, the therapist will no longer have allocated space for video recording.
Toggle "Enable Session Recording" to No:
- If all storage has been cleared, toggle the "Enable Session Recording" to "No."
- This step ensures that video recording is disabled for the selected therapist.
Allocate or Remove Storage:
- With the storage cleared, you have the flexibility to allocate it to another therapist if needed.
- Alternatively, if you no longer require the storage, you can remove it from your subscription altogether.