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Refunds

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    • Refund Transactions - When Do You Use Them?

      Refunds are transactions processed to record the reversal of a payment. If a payment has been recorded for a client...

      February 5th, 2025 443 views 0 likes

    • Refunds on Credit Generating Transactions

      Credit can be added to a client's account balance in a number of ways: When a payment has been made...

      February 5th, 2025 440 views 0 likes

    • Reporting - Refund

      All of the refunds that have been processed will be logged in the  Refunds Export. Access this export by going to ...

      February 4th, 2025 449 views 0 likes

    • Refunds - Correcting Errors

      Owl's Refunds feature allows you to easily refund payment to a client if needed and show that a balance is...

      February 4th, 2025 483 views 0 likes

    • How Do I View the Refunds I've Processed?

      When a refund is processed, a Refund document is created and stored within the client's record to ensure that you...

      February 4th, 2025 440 views 0 likes

    • How Do I Process a Refund When Credit Has Been Used?

      When a payment has been made using a client's account credit, it cannot be refunded until the credit has been...

      February 4th, 2025 401 views 0 likes