Owl Practice Suite Help Center
Contact Support
Billing, Payments, & Insurance
General Overview
About Owl
Pricing
Getting Started
Getting Started Guide
Practice Locations
Practice Supervisors
Practice Therapists
Settings
Troubleshooting
Calendar & Appointments
Client Records
Medications and Prescriptions
Workflow & Dashboard
Telehealth Video Sessions
Session Notes
Billing, Payments, & Insurance
Billing
Insurance
Superbills
Stripe Payments
Owl Payments (Stax)
Refunds
Client Portal
Client Portal
Quick Start Guide
Clinical Measures
Online Booking
Online Intake & Consent Forms
Secure Messaging
Group Edition
About Group Edition
Group Edition Getting Started Guide
Session Recording
Security & Compliance
Compliance
Security
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Owl Practice Suite Help Center
Billing, Payments, & Insurance
General Overview
About Owl
Pricing
Getting Started
Getting Started Guide
Practice Locations
Practice Supervisors
Practice Therapists
Settings
Troubleshooting
Calendar & Appointments
Client Records
Medications and Prescriptions
Workflow & Dashboard
Telehealth Video Sessions
Session Notes
Billing, Payments, & Insurance
Billing
Insurance
Superbills
Stripe Payments
Owl Payments (Stax)
Refunds
Client Portal
Client Portal
Quick Start Guide
Clinical Measures
Online Booking
Online Intake & Consent Forms
Secure Messaging
Group Edition
About Group Edition
Group Edition Getting Started Guide
Session Recording
Security & Compliance
Compliance
Security
Billing, Payments, & Insurance
All the tools needed to manage billing successfully: from invoices for charges, outstanding balances, secure payments & recording payment
Billing
Managing & Reconciling Autopay Transactions
Late Cancel and No Show Pricing Rules
Split Session Charges
Financial Adjustments
Generating Invoices Manually
Delivering Financial Documents to Clients
Account Summaries
Receipts
Non-Session Charges
Repairing Billing Errors
Managing Sliding Fee Scales with Service Fee Discounts
Taxes in Owl
Payment Reminders
Outstanding Balances - Marking Bad Debt
Owl Billing 101
Outstanding Balances - Manually Allocating Payments
Invoice Methods: Auto Invoice or Bill Manually
Managing Bill-To Parties
Payment Preferences: Process Manually or Automatically
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Insurance
Getting Started: Create your Insurance Profile
Switching from Change Healthcare to Owl's New Insurance Feature: Step-by-Step Guide
Owl Integrated Insurance Overview
Get Connected: Insurance Payer Enrollment
Client Setup: Add Coverage & Benefit Verification
Submit Insurance Claims
View and Track Insurance Claims
CPT Code 90832
CPT Code 90791
CPT Code 90834
CPT Code 90847
CPT Code 90837
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Superbills
What is a Superbill?
Creating Superbills
Setting up Your Account for Superbills
Sending Superbills
Stripe Payments
What is PCI Compliance?
Frontline Compliance: Dos and Don'ts
Stripe Payments: our new integrated payments solution
Stripe Payouts and Reporting
Adding Client Payment Methods for Stripe
Get Started Using Stripe Payments
Removing or Updating Client Payment Methods
Processing Transactions
Stripe Integrated Payments Dashboard
Refunding Transactions
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Owl Payments (Stax)
Transaction Reconciliation with Stax
Payouts & Reporting (Stax)
Owl Payments (Stax) Console
Adding Payment Methods (Stax)
Owl Payments (Stax) Overview
Chargebacks (Stax)
PCI Compliance
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Refunds
How Do I View the Refunds I've Processed?
How Do I Process a Refund When Credit Has Been Used?
How Do I Process a Refund?
Refund Transactions - When Do You Use Them?
Refunds - Correcting Errors
Refund Reporting
Refunds on Credit Generating Transactions
See more
Client Portal
Online Payment Method Pre-Authorization Overview
Enabling Online Payment Method Pre-Authorization
Client View: Payment Details
