Get Connected: Insurance Payor Enrollment

Easily look up and enroll with over 10,000 payers through our integrated clearinghouse network directly within Owl Practice.

Simply submit your request, and let our team handle the rest. Follow these steps to start submitting claims and getting paid for therapist services.

Step 1: Log in to Owl Practice 

  • access your Owl Practice account using your credentials.

Step 2: Navigating to Insurance within your Practice Details settings

  • Once logged in, navigate to the Settings section.
  • In the Settings section, select Practice Details.
  • Within Practice Details, click on the Insurance tab.

Step 3: Open the Payor Lookup and Enrollment Screen

  • Under the Insurance tab, click on the Lookup Payors button under Payor Lookup & Enrollments.
     

Step 4: Select Payors

  • In the Payor Lookup modal, you can select the checkbox for as many payors as you like directly from this view.
  • Alternatively, utilize the search bar to find a specific payor by searching for the Payor ID (recommended).
  • Once you have selected all the payors you'd like to enroll with, click the Next button.
     

Step 5: Complete Enrollment questions for each selected Payor

  • Ensure the selected payors' details are correct:
    • Payor ID
    • Payor Name
    • Payor Address
  • Ensure the Yes / No selections are accurate for:
    • Accept Assignment?
    • In-network?
  • Select which of the following you'd like to bill with for each payor:
    • SSN (Social Security Number)
    • EIN (Employer Identification Number)
  • Supervisor Overrides
    • If the enrollment requires a Supervisor Override when submitting claims, select a supervisor from the Supervisor Override column.
    • If not required, leave this column blank.
  • Once you have ensured all details are accurate on this page of the form, click Next.

     

Step 6: Upload Required Documentation

  • Follow the prompts to upload required documentation to create your payor profile. These may include:
    • W-9s
    • State Licenses for each therapist
    • Explanation of Benefits (EOBs) for clinic clients from the last 6 months, if necessary.
  • Once all required documents have been uploaded, click the Save button.

Step 7: Complete the Enrollment Request

  • You will see a confirmation screen for the successfully submitted enrollment for the listed payors.
  • Click Done.
     

Step 8: Review your Enrollments Status

  • To check the status of your enrollment, repeat steps 1-3 above to open the Payor Lookup screen.
  • You will see the same list of payors as before, with one of the following statuses:
    • Not Started
    • Submitted
    • Active

Step 9: Enrollment Status Activation

  • Once your enrollment has been completed by the Owl Practice team, you will receive an email notification.
  • The payor's status will be updated to Active.
  • You can now begin setting up client coverage and submit claims for the Active payor.

Note: Enrollments can take several weeks for payors to accept. While waiting for an enrollment to be accepted, we recommend that you download claims and file them directly with the payor outside of Owl to avoid delays in reimbursement

Summary

By following these steps, you can efficiently enroll with insurance payors through Owl Practice's integrated clearinghouse network, ensuring timely submission of claims and payment for therapist services.