Enabling Online Booking

Once you have upgraded to a Pro account you can enable your online booking calendar so clients can access it. To enable your online booking: 

• Head to Settings then Client Portal, and select the Bookings tab.
• Select Yes under Enable Booking Page
• Click the green Save button.

If for any reason you wish to disable your online booking, use the steps above but select No. This will deactivate your link and clients will not be able to book sessions.

Configuring Your Online Booking Settings

You can configure the sharable links to your client portal, upload a logo image, and make decisions such as allowing clients to cancel booked sessions in the General and Booking tabs in the Client Portal menu.

Managing Online Booking for Therapists

Customize Your Availability

Clients can only book within your availability. Ensure that you configure your availability before granting client access to online booking. Owl has advanced availability settings to offer you granularity in your working hours. 

Enabling Client Portal for Individual Therapists

• Head to Settings, then Therapists, and select the checkbox next to the therapist's name and select Edit.

• Scroll down to the Client Portal subheading and under Use Client Portal select Yes.

Determine a Break Between Sessions

Sessions can be scheduled back to back or with a break in between sessions. If you prefer to have a brief buffer period between sessions, set a break so clients cannot book back to back. To edit these settings: 

• Head to Settings, then Therapists, and select the checkbox next to the therapist's name and select Edit.

• Scroll down to the Client Portal subheading and find Set Your Session Timing Settings.

• Set your session timing settings to determine your breaks between therapists.
  
  • Session Start On Time: This option makes sessions start on a specific minute (ex: 0 for on the hour, 30 for the half hour).
    • For example: If your availability is 9-12, your services are 50 minutes long, and you select  Start on Time > 00, clients can book sessions at: 
      • 9:00-9:50
      • 10:00-10:50
      • 11:00-11:50. . .
  • Time Between Sessions: Use this option to specify a break between sessions in a minute value.
• Select Update Therapist to apply the change.